Dispute Resolution Process
Dispute Resolution Process
We can receive a dispute or a complaint through the available channels listed below
1
Submitting a complaint
We will review your dispute/complaint and issue a ticket number along with the future communication protocol
2
Reviewing
We will commence the dispute resolution process according to the Saudi Credit Information Law
3
Resolving
We will keep you updated about the resolution progress and will inform you once it is resolved
4
Response
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